How Deposit and Withdrawal Limits Work in VirtCardPay

Every fintech service has transaction limits. In VirtCardPay, these depend on the verification level, client history, and currency. Let's explain what these numbers mean and how to work with them.

Verification Levels

In VirtCardPay (as in most EMI and crypto services), clients are divided into several levels:

• Basic – registration without additional documents. Low limits, usually sufficient for small transactions.
• Full – after completing KYC (passport, selfie, sometimes proof of address). Limits are significantly higher, access to most products.
• Premium – for active users or upon request. Even higher limits, individual conditions.

Specific limit amounts vary depending on the tariff and time; current data is available in your account under the Limits section.

Daily, Monthly, Yearly

A limit is usually not a single number but three:

• Per transaction (e.g., $10,000 per deposit).
• Per day (e.g., $30,000 per day).
• Per month (e.g., $100,000 per month).
• Sometimes per year.

To prevent a limit from disrupting an important operation, check all three: you might have exhausted the monthly limit over the week.

What Counts as an Operation

Deposit limits apply to incoming transfers (USDT, BTC, fiat). Withdrawal limits apply to outgoing transfers. Internal operations (between cards and the main account) are usually not counted and are unlimited.

Card purchases have separate limits on the card itself (max balance, per-transaction, monthly), independent of account limits.

What to Do If You Hit a Limit

Increase your verification level. The most direct way is to complete KYC if not already done. This often takes 1-2 hours and automatically expands limits.

Request an individual increase. If KYC is already done but still insufficient, contact support and request a limit increase with an explanation: expected transaction amounts, source of funds, purpose of use.

Split the operation. Not always convenient, but in some cases several medium-sized transactions go through when one large one hits the limit.

Why Limits Exist

This is an AML and compliance requirement. A financial service must understand that an ordinary client conducts ordinary transactions. If someone with basic verification tries to transfer $50,000 – that's an anomaly requiring additional checks. Limits are an automated way to request this check.

Therefore, increasing a limit is not a request hoping for approval but a normal process where the company ensures the client is understandable, transactions are legal, and documents are in order.

Points to Note

If your work involves regular large transactions, complete Premium verification in advance, not at the moment of urgency. When you need to transfer $50,000 tomorrow, waiting 1-2 days for approval is not always comfortable.